Layton Chaney is a thought leader and pioneer in the customer experience and DEI spaces. For over two decades, They have successfully grown and scaled companies while ensuring customers stay at the heart of the business and the focus of every step of the Customer Journey. As the founder and Chief Experience Officer of their consulting firm, BetterGrowth, They have coached start-up founders, Fortune 50-500 companies, and C-level executives on how to leverage the voice of the customer to increase their brand awareness and ROI. They are also a fierce advocate for diversity in tech and have helped companies build their diversity, equity, and inclusion framework, recruiting practices, and training programs for underrepresented populations, especially within the LGBTQIA community.
A seasoned keynote speaker who mixes comedy, authenticity, and real life application, Layton prides themselves on delivering an experience to your audience that is accessible, engaging, and informative.
As a fierce DEI advocate and member of the LGBTQIA community, Layton partners with organizations to identify workplace challenges and opportunities while creating a DEI strategy to meet their unique needs.
Layton provides customized enablement training to leadership teams that assist them in developing the knowledge and skills needed to cultivate a diverse, equitable and inclusive workplace and to level up in their own career.
Layton Chaney
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